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Production and Shipping

delivery times

Proof Time + Production Time + Shipping = Total Time to Delivery
  • Once an order is placed and AFTER acceptable artwork has been received, a digital proof will be created by one of our designers and will be emailed to you within 24 to 48 business hours (MST). Production begins AFTER the proof has been signed and returned..
  • Expedited Production: If the products are needed before the allotted standard process time, you may expedite the production and/or shipping time. If CI Lanyards can't meet the need by date and the product has yet to ship, the order can be canceled without incurring any fees or charges.

Proof Time:

Before production can begin on your order, it must go through the proofing process: A proof will be created and emailed to you by a one of our designers within 24 to 48 hours. The proof must be approved by you and returned to CI Lanyards. (only applicable to custom orders)

Production Time:

Shipping Time:

If you need your product by a specific date, please notify us at the time the order is placed.

All packages, except those shipped to military addresses (USPS Priority Mail), will be shipped by UPS.

PO Box, Fed Ex or UPS with shipping charged to a customer or third party options are NOT available.

When customized and non-customized items are ordered on a single order, all products will be shipped together using the selected shipping method.

UPS Next Day Air Early A.M.
  • Next business day delivery by 8:00 a.m. to major cities in the 48 contiguous states
  • Delivery by 8:30 or 9:00 a.m. to most other U.S. cities, including Anchorage, Alaska
  • Delivery by 10:00 a.m. to additional locations
UPS Next Day Air
  • Next business day delivery by 10:30 a.m., 12:00 noon, or end of day, depending on destination
UPS Next Day Air Saver
  • Commercial Destinations: Next business day delivery by 3:00 or 4:30 p.m. where UPS Next Day Air® delivery is committed by 10:30 a.m. or 12:00 noon, respectively
  • Residential Destinations: Next business day delivery by end of day
UPS 2nd Day Air A.M.
  • Delivery on the second business day by 10:30 a.m. or 12:00 noon to most commercial destinations

UPS 2nd Day Air
  • Delivery by the end of the second business day. Some locations in Alaska and Hawaii require additional transit time
UPS 3 Day Select
  • Delivery by the end of the third business day
UPS Ground
  • Day-definite delivery typically in one to five days. See map below.

CI Lanyards is not responsible for and does not assume liability for missed delivery dates due to a failure on the behalf of its shipping providers.

ups zones

Shipping Policies:

Delays

If there is a delay in processing your order due to an unexpected problem in production, CI Lanyards will make every effort to contact you. Production will NOT begin until you have been contacted. Orders delayed in production will still be shipped with the original shipping method. If you have expedited an order or have a need by date you will be contacted by a representative if your order is delayed to resolve the issue.

Cancellation

Customers who cancel an order after production has begun will be charged a prorated fee depending on level of completion. If a customer cancels an order once it has been shipped, the customer is responsible for the entire cost.

Late Delivery

If a package is late or has missed a delivery time, please contact CI Lanyards as soon as possible to resolve the situation. While CI Lanyards will work with the customer to best remedy the solution, fees will not be refunded for customer-caused delays, such as an incorrect shipping address or non-availability to sign for/receive the package.

Lost Packages

Circumstances outside UPS's direct control, such as inclement weather or traffic, are not covered by this policy. Insured shipments declared lost by UPS will be replaced by CI Lanyards at no extra charge.